FAQ

What happens to closed files?

If a firm that we have intervened into acted for you in the past and your case finished before the date of the intervention, you will not be contacted as a matter of course. 

If we recover your file from the intervened firm, we will keep it safe in our Intervention Archive Department. 

Please contact us if you want to see whether Intervention Archives took possession of any of your papers. 

We will send you a request form to complete. Before we can return your file, you will need to provide proof of your identity

Intervention Archives aim to process 85% of these requests within 4 weeks. This does depend on the volume of requests.