mySRA updates

Updating your profile on mySRA

Ahead of renewals, we are encouraging everyone to update their mySRA.

It is important that the information we hold is right. Making sure the details about you and your firm is accurate is a priority. Start now and it will save you time later.

If you have forgotten your username or password, here is how you can recover them:

Forgotten username

  • Go to mySRA
  • Select Log in
  • Select Forgotten username? from the left-hand menu
  • Enter the email address connected to your mySRA account
  • Your username will then be emailed to you

Forgotten password

  • Go to mySRA
  • Select Log in
  • Select Forgotten password? from the menu on the left
  • Enter your username
  • You will be sent an email with instructions of how to change your password

If you have not activated your account, you need to request an activation code from us. To do this:

  • Go to mySRA
  • Select Log in
  • Select Activation letter lost
  • Enter your SRA number in the ID box

We will then send you an activation letter (to your primary address) within five working days, and your activation code will remain valid for 28 days. Please follow the instructions in the letter to activate your account.

When you activate your account, you will need to create a "username" and "password". On return visits, you will need these to log in to mySRA.

Helpful user guides

 
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