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Guidance for NatWest and RBS account holders

A number of firms will be affected by the computer system problems being experienced by NatWest and RBS banks. The problem for firms is the inability to see client account balances and transactions that have taken place over the past three days. Firms will be concerned about becoming overdrawn on their accounts should any payments be made out.

For those firms completing on conveyancing transactions, there will be particular concern that the funds are not available.

The SRA has discussed this issue with NatWest and RBS, and we have published guidance.


Please note: The guidance we issued on 22 June was updated on 26 June to reflect developments in the situation at the banks.

Read our updated Guidance for NatWest and RBS account holders.

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