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Outcomes-focused regulation is coming

The SRA will pursue outcomes-focused regulation, starting in 2011.

We will concentrate on the high-level principles governing practice and the quality of outcomes for clients, rather than tick-box compliance with rules.

You need to know what we are planning.

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Complaints about our service

The SRA is committed to providing a high standard of service and to treating everyone fairly and equally. We do everything we can to sort out complaints about our service quickly and efficiently.

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What's here

SRA Board meetings open to public

Our board meetings are open to the public. All are welcome.

Next meeting – 10 September 2010

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