Digital badge Q&A

For all technical questions/issues relating to downloading and using the SRA Digital badge, please go to our specialist partners Yoshki.

Here you will find full instructions on how get and use the badge, as well as technical frequently asked questions and details of how to contact Yoshki directly for further support.

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Here you will also find an easy-to-follow user guide, frequently asked questions and information on how to get technical support.

Yoshki have extensive experience in delivering digital badges for organisations all over the world. This includes the digital badge scheme already operated by the Council for Licenced Conveyancers.

As long as your websites' address/domain is registered within your mySRA, the badge will automatically display once this code is added to your site.

If a visitor to your website clicks on the badge, they will be taken to an SRA-hosted page which confirms that your firm (by name) is regulated and outlines what protections this regulated status provides.

Before downloading the badge, please log in to your mySRA and check your site is properly recorded.

Find out how to add or amend your website details within mySRA.

Please allow at least 24 hours after updating your details before using the badge.

This is to easily identify and prevent fraudulent use of the badge. If someone copies a static image of the badge and adds it to their website, the date will not update.

Displaying a current date will also provide reassurance to the public that a firm's regulated status is current.

If the date showing on your badge is not current, please contact our specialist partners Yoshki.

Not only will this provide them with useful information, but it will also help you differentiate yourself from providers who are not regulated.

An SRA online trial of nearly 2,000 people found that 79% felt more comfortable choosing a provider when that business displayed a regulator's badge.

The exact date of this change will be confirmed nearer the time and coincide with the implementation of our new Standards and Regulations.

Where we find a firm is not complying, we would look to work with them to make sure they follow our rules. If after this they still do not comply, we would consider further action in line with our enforcement strategy.

Where the verification technology will make sure it will only work for regulated firms. You are not allowed to reproduce it elsewhere.