SRA Standards and Regulations

Demands and needs

Prior to the conclusion of a contract of insurance, you must specify on the basis of information obtained from the client, the demands and needs of that client. The details must be adapted according to the complexity of the contract of insurance proposed and the individual circumstances of the client. You must give the client a statement of the client's demands and needs prior to the...

Cross-selling requirements where insurance is the ancillary product

When you offer a non-insurance ancillary product or service as part of a package or in the same agreement with an insurance product, you must: inform the client whether it is possible to buy the components separately and, if so must provide the client with an adequate description of: the different components; where applicable, any way in which the risk or insurance coverage resulting from the...

Basic Conditions

If you carry on any regulated financial services activities you must ensure that: you satisfy the conditions in section 327(2) to (5) of FSMA; the activities arise out of, or are complementary to, the provision of a particular professional service to a particular client; there is not in force any order or direction of the FCA under sections 328 or 329 of FSMA which prevents you from carrying...

Credit-related regulated financial services activities

You must not enter into any transaction with a client in which you: provide the client with credit card cheques, a credit or store card, credit tokens, running account credit, a current account or high-cost short-term credit; hold a continuous payment authority over the client's account; or take any article from the client in pledge or pawn as security for the transaction. You must not: enter...

Applications for termination of certain orders

Where a person has been: disqualified from acting as a HOLP or HOFA, or a manager or employee of a body licensed under the LSA; made subject by the SRA to an order under section 43(2) of the SA; or made subject by the SRA to an order suspending their practising certificate or registration in the register of European lawyers, the register of foreign lawyers, or the register of Swiss lawyers,...

Schedule 1

This schedule sets out the basis for calculating the charges payable under rule 10. The SRA will record the amount of time spent by the SRA or its agents in investigating the matter, including time spent on correspondence, evidence gathering and analysis, and report writing. The standard charges are as follows: Number of hours spent investigating matter Standard Charge Under 2 hours £300 2...

Apportionment and multi-party issues

Where the loss has been sustained as a result of the act or omission of more than one party, the SRA will consider the role of each party in contributing to the applicant's loss in deciding whether to make a grant and, if so, the amount of any grant. In the case of a defaulting licensed body, the SRA will consider the extent to which the loss is attributable to an act or omission which falls...

Recovery and subrogation

Where the SRA makes a grant otherwise than by way of loan or if by way of loan repayments of the loan is waived or otherwise the borrower has failed to repay part or all of the loan, the SRA shall be subrogated to the rights and remedies of the person to whom or on whose behalf the grant is made to the extent of the amount of the grant. Where rule 17.1 applies, the recipient must if required...

Dealings with client money

In all dealings you have with client money (overseas) you must: safeguard client money and assets entrusted to you; keep client money (overseas), separate from money which belongs to you; on receipt, pay client money (overseas) promptly into, and hold it in, an overseas client account, unless: to do so would conflict with your obligations under local law or regulation or with any obligation...

Exclusions from cover

The Indemnity Fund shall not afford any indemnity in respect of any loss arising out of any claim: for death, bodily injury, physical loss or physical damage to property of any kind whatsoever (other than property in the care, custody and control of the previous practice or member thereof in connection with its, his or her private legal practice for which it, he or she is responsible, not...