SRA Standards and Regulations
Showing 363 results
Found in
SRA Code of Conduct for Solicitors, RELs and RFLs
Complaints handling
You ensure that, as appropriate in the circumstances, you either establish and maintain, or participate in, a procedure for handling complaints in relation to the legal services you provide. You ensure that clients are informed in writing at the time of engagement about: their right to complain to you about your services and your charges; how a complaint can be made and to whom; and any right...
Found in
SRA Code of Conduct for Firms
Compliance and business systems
You have effective governance structures, arrangements, systems and controls in place that ensure: you comply with all the SRA's regulatory arrangements, as well as with other regulatory and legislative requirements, which apply to you; your managers and employees comply with the SRA's regulatory arrangements which apply to them; your managers and interest holders and those you employ or...
Found in
SRA Code of Conduct for Firms
Service and competence
You only act for clients on instructions from the client, or from someone properly authorised to provide instructions on their behalf. If you have reason to suspect that the instructions do not represent your client's wishes, you do not act unless you have satisfied yourself that they do. However, in circumstances where you have legal authority to act notwithstanding that it is not possible to...
Found in
SRA Code of Conduct for Firms
Applicable standards in the SRA Code of Conduct for Solicitors, RELs and RFLs
The following paragraphs in the SRA Code of Conduct for Solicitors, RELs and RFLs apply to you in their entirety as though references to "you" were references to you as a firm: dispute resolution and proceedings before courts, tribunals and inquiries (2.1 to 2.7); referrals, introductions and separate businesses (5.1 to 5.3); and standards which apply when providing services to the public or a...
Found in
SRA Code of Conduct for Firms
Managers in SRA authorised firms
If you are a manager, you are responsible for compliance by your firm with this Code. This responsibility is joint and several if you share management responsibility with other managers of the firm.
Found in
SRA Code of Conduct for Firms
Compliance officers
If you are a COLP you must take all reasonable steps to: ensure compliance with the terms and conditions of your firm's authorisation; ensure compliance by your firm and its managers, employees or interest holders with the SRA's regulatory arrangements which apply to them; ensure that your firm's managers and interest holders and those they employ or contract with do not cause or substantially...
Found in
SRA Accounts Rules
Application section
These rules apply to authorised bodies, their managers and employees and references to "you" in these rules should be read accordingly. The authorised body's managers are jointly and severally responsible for compliance by the authorised body, its managers and employees with these rules. In relation to a licensed body, the rules apply only in respect of activities regulated by the SRA in...
Found in
SRA Accounts Rules
Payment of interest
You account to clients or third parties for a fair sum of interest on any client money held by you on their behalf. You may by a written agreement come to a different arrangement with the client or the third party for whom the money is held as to the payment of interest, but you must provide sufficient information to enable them to give informed consent.
Found in
SRA Authorisation of Individuals Regulations
Determination of applications
If the SRA considers it to be in the public interest to do so, it must: refuse your application for a practising certificate, or your application for registration or renewal of registration, in the register of European lawyers or the register of foreign lawyers; or at any time, whether on grant of such an application or at the end of a period of suspension of a practising certificate or...
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