News release

SRA launches new Corporate Strategy, EDI Strategy and Business Plan

Launched today, Thursday 20 November, the new Corporate Strategy sets out the direction we will take over the next three years.

The strategy is supported by our Equality, Diversity and Inclusion (EDI) Strategy, and the Business Plan for 2015. Two further business plans will be published for the remaining years of the strategy. The strategy sets out our commitment to transparency and openness, key operational and regulatory reform and to working with the profession and all our stakeholders to improve standards and uphold key professional principles.

Enid Rowlands, Chair of the SRA Board from 1 January 2015, said: "The publication of our corporate strategy sets out our priorities and how we will deliver them.

"I am committed to making us more transparent, open and accessible, ensuring genuine engagement and involvement. We will routinely publish details of our performance so everyone can see how we are working to meet expectations.

"And I am determined we will continue to improve our operational performance through developing our IT, our people and our processes, and doing everything we can to enhance the experience of those we regulate, the public and our stakeholders."

Notes to Editors

The key aims set out in the Corporate Strategy are to:

  • reform regulation to enable growth and innovation in the market and to strike the right balance between reducing regulatory burdens and ensuring consumer protection
  • work with solicitors and firms to improve standards and uphold core professional principles
  • improve operational performance and make fair and justifiable decisions promptly, effectively and efficiently
  • work with stakeholders to improve the quality of services and stakeholder experience of using them

The key aims of the Equality, Diversity and Inclusion Strategy are:

  • focusing on creating a more diverse organisation and ways of working together
  • focusing on the way we operate, our rules and the decisions we make, the impact that has on those regulated
  • helping firms and individuals to understand and comply with our regulatory requirements
  • focusing on working with those regulated by us to support them in achieving a more diverse and inclusive profession

The aims of the Business Plan are to:

  • improve our regulatory approach so that it is more proportionate and targeted, works better for consumers and those we regulate in the increasingly diverse legal services market and which imposes a reduced burden on those we regulate
  • improve our performance in delivering our regulatory remit: improving operational effectiveness, being more transparent about our service standards and performance against them, delivering a better customer experience for all those who interact with us and improve efficiency

Its priorities are:

  • identifying and removing, or reducing, structural regulatory barriers to innovation and growth
  • reducing regulatory burdens which are not proportionate or do not provide essential regulatory protections which cannot be achieved through more targeted and proportionate measures

The Corporate Strategy can be accessed here:

Go to the strategy

The Equality, Diversity and Inclusion Strategy can be accessed here:

Go to the EDI strategy

The Business Plan 2015 can be accessed here:

Go to the Business Plan

Further information on our Regulatory Reform programme is available here:

Go to the reform programme

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