News release

Festive season opening hours for calls

Both our Contact Centre and our Ethics Guidance teams will be answering calls between 29 December and 2 January. They are both closed on Christmas Day, Boxing Day and New Year's Day as these are Bank Holidays.

On Christmas Eve and New Year's Eve, the Contact Centre will be open from 8am until 4pm. Ethics Guidance will be open from 9am until 4pm. On 29 and 30 December, and 2 January, the Contact Centre will be open from 8am until 6pm, with Ethics Guidance open from 9am until 5pm.

The Contact Centre number is 0370 606 2555 (inside the UK). Advice on the SRA Handbook from Ethics Guidance can be obtained by calling 0370 606 2577 (inside the UK). International callers should use +44 (0)121 329 6800

From 5 January, both will return to their normal opening hours. These are:

  • Contact Centre: Monday, Wednesday, Thursday, Friday - 8am to 6pm, Tuesday -9.30am to 6pm.
  • Ethics Guidance: Monday to Friday, 9am to 5pm.

Further information on getting in touch is available here:

Go to the Contact Us page

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