24 July 2019
Our Upholding Professional Standards report sets out information about how complaints are handled, how we conduct investigations, and how we decide whether and what sort of regulatory action is necessary.
1 July 2019
The standard of legal services and the actions of solicitors and firms has an impact on public confidence in the rule of law and the overall effectiveness of the operation of the legal system.
23 May 2019
We have committed to publishing our first tier complaints data annually. This is part of our commitment to improve information about legal services.
23 May 2019
The SRA Transparency Rules came into force on 6 December 2018 and require firms to publish price and service information if they publish, as part of their usual business, the availability of certain common services.
22 May 2019
We expect all solicitors to deliver a proper level of service to clients. This is a basic expectation of the profession and helps maintain the UK as the world’s centre of excellence for legal services.
2 May 2019
Thematic review: Money laundering is not a victimless crime. It is used to fund terrorists and facilitates drug dealers and people traffickers, as well as a range of other criminal activity.
4 April 2019
Thematic review: We carried out this thematic review to better understand how firms are delivering residential conveyancing services, and whether they are fulfilling their obligations to their clients.
10 January 2019
We have a statutory responsibility for the education and training of solicitors, as set out in the Solicitors Act 1974 and the Legal Services Act 2007.
11 December 2018
Technology can help law firms offer services that are more efficient, productive, and accurate. But the legal market faces challenges in realising these benefits.
27 November 2018
This report discusses the differing duties owed in litigation, and examines the ways in which misconduct can arise. By bringing together examples of the challenges solicitors face when balancing these duties.
